Computer Services, Inc.
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subscription fulfillment with

innovation, visibility and service

 

ESP Computer Services provides complete subscription fulfillment and ancillary product fulfillment for magazines, newspapers and newsletters both print and digital. 

Our interactive real-time system supports paid, controlled and combined files, with strict adherence to AAM and BPA audit considerations. ESP is a leader in subscription fulfillment for Business-to-Business publications, specializing in servicing publications with high-frequency and demanding distribution requirements. ESP is customer-focused and customer-driven; we pride ourselves in providing the highest levels of service, both to the subscribers and the publisher. We have a stellar reputation for responsiveness, flexibility and delivering quality service that you won't find at other fulfillment houses.

ESP has always been an early adopter of technology to facilitate Subscription Management. We offer subscription fulfillment and subscription management for subscription-based Web sites and give clients real-time access to their files over the Internet. Additionally, we provide a Web-based customer service interface for your subscribers so they can find the answers they need at anytime of the day, and help you keep costs down. Of course, we also provide courteous Customer Service Reps that are available from 5am to 5pm Pacific Time.

 

Contact Us

Business Contact Form

➤ Headquarters

12444 Victory Blvd 4th Fl
North Hollywood, CA 91606

☎ CONTACT

(818) 755-1900
info@espcomp.com

➤ client login - click here

InTouch Newsletter

Click here to get the latest ESP InTouch Newsletter.


FULFILLMENT

ESP Computer Services provides complete subscription fulfillment for both AAM and BPA International magazines, newspapers and newsletters. In addition to handling traditional print publications ESP is proud to offer Real-Time Internet Fulfillment for today's multi-channeled media publishers. 


Customer service

The true value of ESP lies in our highly specialized customer service staff. Our customer service representatives are extensively trained to deal with high-maintenance subscribers. Our CSR's have vast experience in providing meaningful one-on-one service to the customer. 


UNIQUE CAPABILITIES

Now more than ever you need an advantage in order to make the most of every interaction with your customers. Whether your priority is to personalize interactions, make on-the-fly marketing offers, or provide customized services for your unique business requirements, ESP can deliver.

 
 

 
 
  • ESP helped us transform our digital financial newsletter business, aided by a nimble, seasoned and knowledgeable account manager, conversion specialist and team of programmers. They continue to help us fine tune our strategy and are always responsive to new ideas, programs and promotions. They’re truly our partner.
    — Andrea Sole, Fulfillment Manager, Circulation, Forbes
  • As a publisher, your fulfillment company is an important partner in keeping your subscribers satisfied. ESP has been there for us! Their staff, from upper management, understanding all of our needs and being able to allow us to grow and stay current with technology to our account executive, Melissa Short, who is always there to question what and how things are done and making it better. Last, but not least, the customer service team, making sure our subscribers are serviced and satisfied. ESP worked with us to create a seamless integration between our paywall and our subscriber base, which opened up an entirely new revenue source for us. If you are searching for a fulfillment company, you need to check out ESP.
    — Tracy Kearns Associate Publisher, Modern Drummer Publications, Inc.