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SUBSCRIPTION FULFILLMENT
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ESP Computer Services provides complete subscription fulfillment for both ABC and BPA International magazines, newspapers and newsletters.
In addition to handling traditional print publications ESP is proud to offer Real-Time Internet Fulfillment.
We Support All File Types
Our system supports paid, controlled and combined files (with publication frequencies ranging from dailies and weeklies to monthlies and quarterlies) with file sizes from 500 to 1,000,000+.
We offer a full range of direct marketing services including maintenance of prospect lists, merge/purge and lettershop as well as substantive product fulfillment and other ancillary services as needed.
Efficiency
All transactions are processed in the most efficient manner possible. ESP offers:
Complete cage and cashiering with daily reconciliation of deposits, accounts receivable and subscriber liability. We balance to the penny daily. All transactions are applied in real time and the subscriber records are immediately updated. File totals and record counts are continuously updated to reflect transactions as they are applied and are available via the internet. (This is especially helpful to circulators as they build toward the optimal analyzed issue file.) All transactions are processed as soon after receipt as possible resulting in the most up-to-date mainfile label pulls and list rental selections. Utilization of account numbers rather than match codes results in more accurate transaction processing. Strong independent auditing down to the customer service representative/data entry clerk level. Personalized “group subscription” management. We collect and maintain telephone and fax numbers and email addresses to assist customer service and future client promotions..
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Copyright ©2004-2005 by: ESP
Computer Services Subscription Fulfillment and Subscription Management
Specialists all rights reserved.
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Subscription Management
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